Service & Documentation

From delivery box to a thriving garden.

Transparent shipping, sustainable protection packaging, and precise digital planting guides ensuring your landscape project succeeds.

100%Plastic-Free Protective Packaging
48-72hOptimized Transit Time
PDF GuideIncluded With Every Order

Logistics & Packaging Systems

How we safely ship living plants to your doorstep

01 / PACKAGING

Custom Fit Cartons

Engineered inner clamps keep pots rigid, preventing tilting or soil displacement during transport.

02 / HYDRATION

Root Hydration Layer

Biodegradable moisture wraps preserve root dampness throughout the delivery transit.

03 / TRANSPORT

Climate Conscious Transit

We partner with logistics networks focused on minimizing carbon footprints across Europe.

Putting Your PDF Guide Into Action

Step-by-step workflow for implementing your digital garden layout

Soil & Tools

Preparation

Download your custom PDF plan via the link in your dispatch email. Loosen the garden bed soil deeply and incorporate organic compost if needed.

Action Items:

  • Open PDF plan on mobile or tablet
  • Loosen soil down to 30 cm depth
  • Remove weeds, roots, and rocks
PRO TIP

Submerge plant roots in water for 10 minutes prior to planting until air bubbles stop rising.

What is Included in Your PDF Guide

FEATURE 01

To-Scale Layout Diagram

A precise visual map showing where every single variety belongs for optimal aesthetic contrast.

FEATURE 02

Seasonal Care Schedule

Month-by-month instructions for pruning, fertilizing, and winter preparation.

FEATURE 03

Preparation & Tool Checklist

Detailed breakdown of necessary soil amendments, fertilizer volumes, and recommended tools.

Frequently Asked Questions

Deliveries typically take between 2 to 4 business days. We dispatch orders Monday through Wednesday to avoid weekend warehouse stays.

Need assistance with your garden layout?

Our team is available to assist with site conditions, delivery queries, or plant choices.

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